Dasar Privasi

1. Ownership and Data Controller

This website, rntech.com.my, is owned and operated by Enigma Enterprise, Malaysia (AS0447043-A). All references to "the Company," "we," "us," or "our" within this document refer specifically to Enigma Enterprise. For any formal inquiries, legal notices, or data requests, users may reach our designated compliance officer at [email protected].

2. Information We Collect

We collect minimal personal data to provide our services:

• Contact Information: Name and email address when you voluntarily submit our contact form.
• Technical Data: IP address, browser type, and device info collected automatically via cookies.

3. Third-Party Tracking & Tools

We use industry-standard tools to monitor performance and deliver relevant content:

• Google Analytics 4 (GA4) & Search Console: Tracks anonymized user behavior and site performance.
• Meta Pixel: Measures the effectiveness of our advertising and enables retargeting on Meta platforms.
• Google reCAPTCHA v3: Placed on our contact forms to fight spam. It analyzes hardware and software data to verify human interaction.
• Language Cookies: A small file used solely to remember your preferred language for future visits.

4. Legal Basis for Processing

• For Malaysia (PDPA): We process your data based on your consent when you interact with our site or submit a form.
• For Europe (GDPR): We process data based on Consent (for cookies/marketing) and Legitimate Interest (for responding to your business inquiries).

5. Data Sharing & Security

We do not sell or rent your personal data. Data is only shared with the third-party service providers mentioned above (Google, Meta) to facilitate site functionality. We implement standard security protocols to protect your information from unauthorized access.

6. Your Rights (Access & Deletion)

Regardless of your location, you have the right to:

1. Request a copy of the personal data we hold about you.
2. Request the correction of inaccurate information.
3. Request the total deletion of your data from our records.

To exercise these rights, please email [email protected].

7. Changes to This Policy

We reserve the right to update this policy as technology or regulations change. Continued use of rntech.com.my after updates constitutes acceptance of the revised policy.